Privacy Policy

Welcome to Fragify Perfumes ("Fragify", "we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit fragify.in ("Website"), purchase our products, or interact with us.

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Payment Information (processed securely by our payment partners)
Order History

Automatically Collected Information

When you browse our Website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Time Spent on the Website
Referral Source
Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Deliver products
Provide customer support
Send order confirmations and shipping updates
Improve our Website and customer experience
Prevent fraud and unauthorized transactions
Respond to your inquiries
Comply with legal obligations
Send promotional emails or offers (only if you have opted in)

3. Payment Information

Fragify does not store your complete debit card, credit card, or banking information.

Payments are securely processed through trusted third-party payment gateways that comply with applicable security standards.

4. Cookies

Our Website uses cookies to:

Remember your preferences
Improve website performance
Analyze website traffic
Personalize your shopping experience

You can disable cookies through your browser settings; however, some features of the Website may not function properly.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with:

Shipping and logistics partners
Payment gateway providers
IT service providers
Marketing service providers (only where applicable)
Government or legal authorities when required by law

All third parties are expected to protect your information and use it only for providing services to Fragify.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your information, no method of electronic storage or internet transmission is completely secure.

7. Marketing Communications

If you subscribe to our newsletter or promotional updates, we may send you:

Product launches
Offers and discounts
Seasonal promotions
Company updates

You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us.

8. Your Rights

Subject to applicable law, you may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your data where legally permissible
Withdraw consent for marketing communications
Request information about how your data is used

To exercise these rights, please contact us using the details below.

9. Data Retention

We retain your information only for as long as necessary to:

Fulfill orders
Meet legal and tax obligations
Resolve disputes
Enforce our agreements

After this period, your information is securely deleted or anonymized where appropriate.

10. Children's Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.